
Client Requirements


A portal to update the Customers/ borrowers with the progress of the loan application, reminders, reports, etc.

Automated and Scheduled communication to be sent at various trigger points throughout the loan cycle

Generate reports like Statement of Account, Interest Certificates etc., on the fly and to be sent to the borrower


Fetch letters from backend document management system and having a seamless way to send letters by inputting the unique number
Our
Solution


Tools and Technologies


Cloud Design -
AWS S3

Server Implementation -
Postgres SQL

Software used -
Java, Springboot, Angular

Benefits to Client


Reduced TAT of service requests raised

​One platform for all communication triggers

​Seamless Customer Interaction improving the Customer Services

Ability to trigger the communication on scheduled date and time and at predecided frequency

Dashboard view of the list of communications sent or downloaded
Solution Overview
