Architecting Digital Transformation
Client Requirements
A portal to update the Customers/ borrowers with the progress of the loan application, reminders, reports, etc.
Automated and Scheduled communication to be sent at various trigger points throughout the loan cycle
Generate reports like Statement of Account, Interest Certificates etc., on the fly and to be sent to the borrower
Fetch letters from backend document management system and having a seamless way to send letters by inputting the unique number
Our
Solution
Tools and Technologies
Cloud Design -
AWS S3
Server Implementation -
Postgres SQL
Software used -
Java, Springboot, Angular
Benefits to Client
Reduced TAT of service requests raised
One platform for all communication triggers
Seamless Customer Interaction improving the Customer Services
Ability to trigger the communication on scheduled date and time and at predecided frequency
Dashboard view of the list of communications sent or downloaded
Solution Overview
