top of page
Customer-Portal-banner.jpg

Customer 360

Delight Your Customers with our Omnichannel Customer Portal Solution

Offer best-in-class customer service

55e7f20099885c9d6dfc675402405483-4.png
Customer Portals Made Easy
  • Sharing and collecting data is a critical part of your customer engagement.
  • Easily build your own customer portal with Transdigital Customer Portal Framework. 
  • Empower your customers to access and manage their own data securely
    • Security - Multifactor authentication with customer's registered Mobile number and email 
    • 360 degree view of customer relationships
    • Initiate service requests 
    • Online access to critical reports and documents
    • Based on open platforms - flexible and affordable
LEARN MORE
55e7f20099885c9d6dfc675402405483-4.png

features and functionalities

web-app.png
Interactive & Intuitive Customer dashboard depicting all the important aspects of relationship
profile-website.png
Single Window for all Customer needs 
360 Degree view of all customer accounts and relationships
Customizable Dashboard
cashless-qr-code-payment-icon.png
Payment Gateway Integrations
Tested and proven with leading payment gateway interfaces for easy payment options
file-data-exchange.png
Seamless Exchange of Data
Provision to view important customer data and account status 
download-files.png
Document Download and View
View and download all the customer KYC and other business docuemnts
comment-bubble.png
Service Request Generation & Tracking
Initiate service request and track them through user friendly and intuitive UI
istockphoto-830354956-612x612-removebg-preview.png
Omnichannel Access
Responsive design facilitating access from diverse devices (Mobile/ Web)
report.png
Reports
Standard and customized reports to meet customers requirements

SOLUTION HIGHLIGHTS

Configurable UI - CP-modified.png
Highly configurable User Interface
microservice-cp-modified.png
Ready to use and customizable
Micro-services based business layer for scalability 
3rd party integrations.png
Ready to use integration with 3rd party services for enhance functionality
payment-gateway-integration-cp-modified.png
Integrations with various industry standard payment gateways and integrators 
multi-factor authentcation cp-modified_edited.jpg
Multi-factor authentication using SMS/ email
SOA (Restful-Web-Services)-cp-modified.png
Service oriented architecture with easy connectivity with core back-end systems

Key Benefits

Faster Response

Improved Brand Visibility

Reduction in Servicing cost

Improved

CSAT

bottom of page