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mCas

mCAS enables Instant, Frictionless, Rapid yet fully compliant on-boarding for your customers.

Improve your customer's onboarding experience

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Acquire new customers using our Digital Adoption Platform

Our solution helps the field staff to perform quick and smart data entry and complete customer acquisition process via phones and tablets, facilitating paperless data sourcing.

Perform verifications and checks for details such as bank account verification, mobile number & email ID verification, KYC, etc. through Digital Integrations and take informed decisions.

Apart from verifications, our solution helps you increase your overall operational efficiency and also minimizes the credit risk through integrated and automated credit checks with credit bureaus.

Enable the stakeholders to get insights, boost productivity and drive early engagement bu having: 

  • MIS for agent on mobile

  • Instant credit checks with credit bureau integration

  • Paperless loan data sourcing involving image capture at different loan stages

Features & Functionalities

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Pre-Loan Application Data capture - Assisted and DIY

360 Degree view of all customer accounts and relationships

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Query module for communication

360 Degree view of all customer accounts and relationships

Integrations with 3rd  party services 

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Interactive and Intuitive Customer dashboard depicting all the important aspects of relationship

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Native Android (iOS under development)

Tested and proven with leading payment gateway interfaces for easy payment options

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Integrations for Credit score with multiple bureaus

Provision to view important customer data and account status 

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MIS for agent on mobile

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Paperless loan data sourcing

Tested and proven with leading payment gateway interfaces for easy payment options

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Instant customer eKYC verification

Provision to view important customer data and account status 

Solution Highlights

  • Intuitive and User Friendly Mobile Interface

 

  • Offline functionality for low network area

 

  • Convenient for customer & Field force

 

  • Improves TAT and operational efficiency

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Key Benefits

Better Productivity of Salesforce

Accuracy of Customer Data

Increased Revenue

Reduced Cost for Customer Acquisition

Better Branding and Visibility

Faster

TAT

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