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Architecting Digital Transformation

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CRM

Maximize your conversions, Increase accountability and build lasting relationships with customers through CRM.

Shift your focus from Transactions to Interactions

Sell, market & service smarter with CRM

Our Solution makes tracking and managing customer information easier by ensuring that your data is in one place and can easily be updated by anyone, anytime. Keep your data organized in one place by having the data from all your integrated platforms.

Reduce the decisions and actions required to be taken by the sales team everyday by having:

Lead module to capture and track the new prospect
Automated Decisioning
Managing the complete cycle from Sales to Repeat Sales
Proactive service and Improved messaging

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Features & Functionalities

Account/ Customer creation

Automatic decisioning / STP

360 Degree view of all customer accounts and relationships

Real-time data integration

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Interactive and Intuitive Customer dashboard depicting all the important aspects of relationship

Notifications -

email/ SMS

Tested and proven with leading payment gateway interfaces for easy payment options

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Marketing campaigns

Provision to view important customer data and account status

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Lead management

360 Degree view of all customer accounts and relationships

Interactive and Intuitive Customer dashboard depicting all the important aspects of relationship

De-dupe

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Marketing insights

Solution Highlights

Contact management
Document management
Automated Decisioning
Third Party Integrations
Easy Communication
Interaction Tracking

Key Benefits

Improved Sales Efficiency

Better Management of Marketing Activities

Improved Customer Retention

Managed Communications

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