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Case study: A custom-built CRM portal for a Leading Housing Finance company

Communicate with customers easily with a custom-built CRM system

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Client Requirements

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To be able to Manage Leads and Customers data in one place

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To be able to communicate effectively with the customers

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To be able to generate and respond to Service requests

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A custom-built CRM portal for managing Leads and Customers

Our 
Solution

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Tools and Technologies 

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Cloud Design -

AWS S3

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Server Implementation -

nginx

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Software used -

Springboot, Jenkins

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Benefits to Client

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Easy-to-manage prospect and customer data

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Real-time status of Service requests

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Customer Retention by continuous communication through mails/messages

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Enable effective communication through mails/messages using third party APIs 

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A SRM for the customers to be able to generate tickets for their Service Requests and track

Solution Overview

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About us:

TDT provides end-to-end digital solutions for all your business needs from technology consulting to support services. With a special focus on the Financial Services industry, TDT is dedicated and responsible for a smooth, faster, reliable and secure digital transformation.
Located in Andheri, India

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